Attrition is the gradual reduction of a workforce over time as employees leave through resignation, retirement, or other departures and are not immediately replaced by the organization.
Attrition rate is calculated by dividing the number of employees who left during a period by the average headcount for that period, then multiplying by 100. The most diagnostically useful practice is separating voluntary attrition — employees choosing to leave — from involuntary attrition — employees terminated or laid off — because they have completely different root causes and require completely different responses. Voluntary attrition rate is the health signal: it reflects whether employees find the organization worth staying in, and its drivers — manager quality, career opportunity, compensation relative to market, culture fit — are all factors HR can influence. Involuntary attrition reflects selection and performance management quality, which is a separate diagnostic category requiring separate analysis.
What the research says about employee engagement.
Other ways this term appears across industries and languages.
Common questions about employee engagement.