The Community Liaison serves as a vital link between the organization and the community, fostering relationships and ensuring effective communication. This role is essential in promoting community engagement, addressing concerns, and facilitating collaboration to achieve mutual goals.
- Develop and maintain relationships with community members and organizations.
- Act as a point of contact for community inquiries and feedback.
- Organize events to promote community engagement.
- Collaborate with internal teams to address community needs.
- Prepare reports on community activities and feedback.
- Identify opportunities for partnerships within the community.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- Ability to work independently as well as part of a team.
- Proficient in Microsoft Office Suite.
The Community Liaison's performance is evaluated based on successful relationship building, increased participation in events, timely resolution of issues raised by the community, and effective communication strategies that enhance organizational reputation within the community.
Relationship Building
Establishing strong connections with key stakeholders.
Event Participation
Increase in attendance at organized events.
Issue Resolution
Timely response to concerns raised by the community.
Reports to
Community Engagement Manager
Collaborates with
Marketing Team, Public Relations Department
Leads
- Microsoft Office Suite
Bachelor's degree in Communications, Public Relations or related field; 2-4 years experience in a similar role involving direct interaction with communities.