Behavioural Interview

Behavioural interviews are grounded in the premise that past behavior in a specific situation is the most reliable predictor of future behavior in similar situations — making the question structure critical: the interviewer needs the candidate to describe what they personally did, not what they believe should be done or what their team generally does. The STAR framework (Situation, Task, Action, Result) is the standard structure for both asking and evaluating behavioral responses, with the Action component being the most important — candidates who describe team actions without identifying their specific contribution are giving insufficient evidence for individual behavioral assessment. The most common interviewer failure is accepting hypothetical answers to behavioral questions: 'I would...' describes intention, not past behavior, and provides almost no predictive value compared to a genuine behavioral example.