Managed Service Provider
Definition
MSP
A Managed Service Provider (MSP) is a third-party company that remotely manages a client's IT infrastructure, systems, and end-user support under a proactive, subscription-based model.
Featured snippet
An external IT partner that manages your technology so your team doesn't have to.
In Practice
Just as MSPs help businesses offload complex IT operations to specialists, Qureos helps hiring teams offload the most time-intensive parts of recruitment. Iris, Qureos's AI recruitment agent, handles sourcing, outreach, and screening autonomously, giving talent acquisition teams the same operational efficiency that MSPs give IT departments, expert execution, continuous performance, and predictable results without building out the function from scratch.
By the numbers
Key Statistics
What the research says about employee engagement.
68%
Over 68% of global enterprises outsourced at least one IT function to an MSP in 2024, with cloud management and network monitoring being the most in-demand services.
27%
Firms using MSPs reported a 27% decrease in system downtime and a 19% reduction in IT operating costs.
58%
By 2024, over 58% of managed service contracts included AI-backed IT service management tools, cutting incident response times by 40%.
How Qureos helps
Qureos platform
Qureos provides an AI-powered talent acquisition platform for employers, combining Iris AI sourcing, automated multi-channel outreach, AI video interview screening, and ATS integration to accelerate the full acquisition cycle.
See how Qureos worksAlso known as
Synonyms and Translations
Other ways this term appears across industries and languages.
Synonyms
Managed IT Provider
Managed IT Provider
IT Service Provider
Translations
🇸🇦
Arabic
مزود الخدمات المُدارة
🇫🇷
French
Fournisseur de services gérés
🇮🇳
Hindi
प्रबंधित सेवा प्रदाता
🇵🇰
Urdu
منیجڈ سروس پرووائیڈر
🇵🇭
Tagalog
Pinamamahalaang Tagapagbigay ng Serbisyo
People may ask
People May Ask
Common questions about employee engagement.
What does MSP stand for?
MSP stands for Managed Service Provider, a third-party company that remotely manages a client's IT infrastructure and systems.
What services does a Managed Service Provider offer?
MSPs typically offer cloud management, network monitoring, cybersecurity, data backup, device management, and compliance support.
What is the difference between an MSP and traditional IT support?
Traditional IT support is reactive and responds when issues arise. MSPs are proactive, continuously monitoring and managing systems to prevent problems before they occur.
How does an MSP pricing model work?
MSPs charge a predictable monthly or annual subscription fee based on the scope of services, number of users, or devices managed.
Why do businesses use Managed Service Providers?
Businesses use MSPs to reduce IT costs, access specialized expertise, and focus internal resources on core business functions rather than managing infrastructure.
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