A work model where employees communicate and collaborate without needing to be online at the same time. Tasks, decisions, and updates are shared through messages, documents, and recorded tools.
Async work shifts the default assumption from synchronous collaboration — everyone available at the same time — to asynchronous communication, where team members contribute and respond within agreed windows without requiring simultaneous presence. In practice, effective async work requires stronger written communication discipline, more explicit documentation of decisions, and clearer project management visibility than office-based teams typically maintain. The most common failure mode is recreating synchronous patterns in async tools: using Slack like instant messaging, expecting immediate responses, and scheduling video calls for decisions that could be made through written threads — eliminating the core productivity benefit of async design.
What the research says about employee engagement.
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Common questions about employee engagement.