The deliberate application of new ideas, technologies, structures, and working practices to improve how organizations attract, develop, manage, and deploy their workforce — creating competitive advantage through more effective people practices.
Workforce innovation is most credibly pursued through small, hypothesis-driven pilots before broad implementation: organizations redesigning entire performance management systems or hiring processes without testing assumptions produce expensive failures when the innovation does not deliver expected results at scale. The pilot-to-scale methodology — define the hypothesis, design the minimum viable test, measure rigorously, and scale only what demonstrably works — produces a higher proportion of successful innovations with lower total investment than the alternative of implementing new practices organization-wide before outcome data exists. HR functions developing a culture of small experiments produce more sustained innovation than those waiting for the perfect program before beginning, because experimentation builds organizational learning regardless of individual pilot outcomes.
What the research says about employee engagement.
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