The practice of using data and statistical analysis to understand, predict, and optimize workforce decisions — covering recruitment, performance, retention, engagement, compensation, and organizational design across the enterprise.
Workforce analytics transforms HR from an intuition-based function into an evidence-based one — a shift changing the nature of conversations with business leadership from advocacy for people programs to demonstration of people program outcomes in business terms. The maturity progression moves from descriptive (what happened) to diagnostic (why it happened) to predictive (what will happen) to prescriptive (what should we do about it), with each level requiring more sophisticated data infrastructure, analytical capability, and organizational trust in people data. Most organizations sit at the descriptive or diagnostic level; the highest-value capability is predictive, and the limiting factor is almost always data quality and analytical talent rather than technology availability or tool sophistication.
What the research says about employee engagement.
Other ways this term appears across industries and languages.
Common questions about employee engagement.