The collection of digital tools and software platforms an organization uses to enable work — including communication, collaboration, project management, and productivity tools — distinct from the HR tech stack that manages people processes.
Work technology stack decisions affect employee experience in ways frequently underestimated by IT-centric procurement processes optimizing for security and cost over usability: a communication tool requiring excessive application switching, an intranet nobody can find information on, or a project management system requiring more time to update than the work it tracks each creates measurable friction reducing the actual productivity benefit of the technology investment. The organizations with the most effective work technology stacks audit from the employee experience perspective — tracking tool adoption rates, measuring time on tool versus time on work, and surveying employees on friction points — rather than evaluating tools exclusively on feature lists and vendor claims that reflect the seller's perspective rather than the user's reality.
What the research says about employee engagement.
Other ways this term appears across industries and languages.
Common questions about employee engagement.